LASIK is an experience rather than a surgical event. It begins with your first call, and it should never end. You should be able to count on someone being at the end of the phone (or email) to answer brilliant questions as well as “stupid ones” for life.
Surgeons emphasize their experience, their great equipment, their safe environment, their high-powered references and their brand affiliation; these are prerequisites. Geniune concern for your total well-being (standard at iHateMyGlasses.com™) sets us apart. This is why we don’t have “levels” of service or “treatment plans” for our patients. Everyone’s eyesight is precious.
It took time to assemble a group of caring, motivated staff. Sue Cross, our LASIK coordinator can handle almost anything. Debbie Breig, our experienced scrub nurse and LASER technician has never been seen making a mistake or losing her cool. Michelle Nolan had LASIK and tells patients exactly what to expect and how to take care post-operatively.
We’ve set a maximum on the number of LASIK procedures we will perform in a day. We can’t provide enough attention to the surgical detail and your emotional needs if we try to do more. (No assembly lines here.)
Everyone is nervous about surgery. Everyone wants the best result. My staff insists I exercise regularly and stay healthy for surgery. They won’t tolerate a “second best” surgeon so you won’t either.
I am touched that Nancy and Brenda always stay late. They are there for you and never look at the clock. I am lucky to work with my closest friend Barry Fabriziani, OD in Phoenixville and Jenkintown. He is the best doctor I know. We affectionately call him “FAB”. We’ve started to call Marc Myers, OD, pre-FAB, because he has all the same traits except he doesn’t have grey hair. Dr. Myers splits his time between Mount Laurel and Jenkintown.
As a cornea subspecialist, it took time before I was comfortable operating on a medically-healthy eye. If the results hadn’t been outstanding and the patient experience emotionally rewarding, I would have stopped immediately.
LASIK is the most exciting advance in our field in years. Whether you visit us or another reputable provider, you should see whether LASIK makes sense for you.